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FRONT DESK ASSISTANT

JOB DESCRIPTION

The PilatesBarre and TreadBarre Studio Front Desk Assistant is responsible for driving sales while providing exceptional customer service to The PilatesBarre and The TreadBarre clients.

 

KEY RESPONSIBILITIES

  • Maintain an upbeat and positive demeanor. Must be approachable, enthusiastic, knowledgeable.
  • Prepare front desk and studio for client arrivals to include sign in sheets and studio map.
  • Greet and check in clients to include registering new clients, accepting and reconciling payments.
  • Answer phones in professional manner while utilizing resourcefulness and business acumen.
  • Delivering exceptional customer service should always be front of mind.
  • Ensure towels are collected, laundered, folded and replenished throughout the studio.
  • Must have the ability to drive sales, retail and membership, through customer relations.
  • Ensure that all merchandise and supplies are organized and straightened.
  • Support both The PilatesBarre and TreadBarre studios while class is in session.
  • Assist the Studio Coordinator in daily studio task and projects.
  • Communicate with management with any relevant staff issues and partner with them to resolve if necessary.

 

REQUIRED EXPERIENCE

  • Strong customer service and social interaction skills demonstrating patience & cooperation.
  • Interest in Pilates or personal fitness and a genuine interest in the care and wellbeing of clients.
  • Strong attention to detail and accuracy.
  • Highly organized and ability to prioritize and meet deadlines.
  • Trustworthy and ability to handle confidential information.
  • Work as a member of a cohesive team with all PilatesBarre and TreadBarre staff members.
  • Professional, punctual, reliable and neat.

 

Shifts include early mornings and/or evenings and weekends. Holiday availability and weekends required.  Must be flexible to accommodate changes in studio class times.

PART-TIME: 15+ hours per week

FRONT DESK ASSISTANT

Posted Thursday, May 9th, 2019
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